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ComXo and Rapport call on organisations to celebrate their professional telephonists

Rapport, Compass Group UK & Ireland’s guest services business, is teaming with ComXo, the professional service sector switchboard specialist, to celebrate the work done by professional telephonists on National Telephonists’ Day – Friday 10th March 2017.

News
Compass Group news team
Wednesday 08 March 2017

National Telephonists Day

Rapport staff showing their support for National Telephonists' Day 2017

Rapport and ComXo are calling on organisations and individuals to engage with their employees and colleagues, taking the opportunity to recognise the work of telephonists and shining a light on these team members who often go unnoticed. This year’s celebration will be the fourth National Telephonists’ Day and the event marks the anniversary of the first ever telephone call made by Alexander Graham Bell in 1876.

To celebrate the initiative, Rapport and ComXo are planning activities, including a bake off judged by Mark Tilling,  Master Chocolatier and winner of Bake Off ‘Crème de la Crème’, a telephone themed poetry competition in which the winners will be awarded afternoon tea for two, plus many more team celebrations. Greg Mace, Managing Director of Rapport will be heading back to work ‘on the floor’ for the day at some of Rapport’s prestigious client offices, whilst Andrew Try, Managing Director of ComXo will be visiting client sites and supporting the night team at the ComXo offices. 

Greg Mace, Managing Director of Rapport, commented: “We are really looking forward to the fourth National Telephonists’ Day, enabling us to once again celebrate the great work our call services teams do and helping to raise their profile within our operations. 

“As well as engaging our call services teams, we hope the event will help them to build an even closer rapport with their colleagues in our Reception and Front of House teams. This helps us provide a seamless service for our clients and their guests. I am looking forward to working alongside our team members who are perhaps not as visible as our frontline receptionists but are an equally important part of our family and critical to our continued success.”

Andrew Try, Managing Director of ComXo commented: “We are so pleased that after the inauguration of National Telephonists’ Day four years ago, we now have many businesses from across the City of London and beyond participating and celebrating their unsung heroes - which are those corporate telephonists’ whose hard work often goes otherwise unrecognised. Once again I will be undertaking a 24 hour shift with our telephonists teams both in Windsor and across the City of London, to celebrate their success, making the 10th March a day to remember!

“I am even more delighted that in this fourth year of celebrations the ComXo team of operators have been awarded the highest accolade for their services eight years running, the Platinum Award for Exceptional Switchboard Services. The accolade is judged and awarded by Genesis Communications, a company specialising in telephone call monitoring and mystery shopping of professional services across the UK.” 

-Ends-

For more information contact:

Charlotte Stack, ComXo
T: 01753 710 430
E: ntd@comxo.com 

OR

uk.communications@compass-group.co.uk
T: 01895 554 999